At RightStep, we strive to provide high-quality digital products that bring real value to your advertising strategy. Since our products are digital downloads, they are non-refundable and non-returnable once purchased. However, we are committed to customer satisfaction and will work with you to resolve any concerns.
📌 Refund Policy
As all our products are instant digital downloads, we do not offer refunds once a purchase has been completed. However, refunds may be considered under the following conditions:
✅ You were charged multiple times due to a technical error.
✅ You purchased the wrong product and have not yet downloaded it.
For refund requests, please contact us within 24 hours of purchase.
📌 Exchanges & Support
We want to ensure you get the most out of our products! If you experience:
Technical difficulties accessing your download,
Issues with file compatibility,
A problem with a product description mismatch,
Please reach out to our support team, and we will assist you in resolving the issue.
📌 Contact Us
If you believe you are eligible for a refund or need assistance with your purchase, contact our support team with the following details:
📌 Order number
📌 Reason for refund request
📌 Proof of issue (if applicable)
We will review your request and respond within 48 hours.
🔹 RightStep is committed to delivering the best experience—let us know how we can help!